How do you feel about our customer service?
“Each time I have asked a question I have received a professional and polite response. My issues are resolved quickly.”
| Jacquelyn | Missouri City, TX |
2024-05-24
How do you feel about our staff contacting you?
“Everyone I've ever talked to was pleasant, informed, and went out of their way to be helpful. Since I started taking cases through Docketly, I don't even give a thought to some of the other companies from whom I used to get appearance referrals.”
| David | Austin, TX |
2021-10-21
How do you feel about our customer service?
“All staff is very helpful in helping with any issues that arise!”
| James | Jackson Center, OH |
2021-10-15
Is our website easy to use?
“comprehensive resource and user-friendly”
| Joseph | Orlando, FL |
2021-09-14
Is our website easy to use?
“It is easier than most by far. Kudos”
| Bryan | Topeka, KS |
2021-08-17
How do you feel about our customer service?
“Excellent to work with. Looks like Im. getting first dibs on some appearances at last. Thanks!”
| David | Oak Ridge, TN |
2021-05-26
How do you feel about our customer service?
“Friendly and helpful”
| Joanna | Howey in the Hills, FL |
2021-05-25
How do you feel about our customer service?
“The response time is under an hour, and that's great!”
| Jw | Springfield, IL |
2021-05-14
Is our website easy to use?
“Easy to select hearings and interface with staff. Very friendly, helpful, professional, and collaborative staff for attorneys to work with”
| James | Jackson Center, OH |
2021-04-02
How do you feel about our customer service?
“Always very helpful even in accommodating exigency and unexpected circumstances. Very understanding and helpful in working through concerns and issues. Compassionate and understanding service.”
| James | Jackson Center, OH |
2021-04-01
Does Docketly make hearing coverage better?
“The app is handy when in court, payment is quick.”
| Candy | Delran, NJ |
2021-02-11
Does Docketly make hearing coverage better?
“Easy to manage my hearings, good selection of hearings available. Prompt payment.”
| Gregory | Harrisburg, PA |
2021-02-08
Is our website easy to use?
“as usual, very easy to use and communicate using this system”
| Ryan | Abita Springs, LA |
2021-02-05
How do you feel about our staff contacting you?
“Everyone at Docketly is awesome”
| Nicholas | Miami, FL |
2021-02-04
Does Docketly make hearing coverage better?
“It provides directions to the courts and that is nice.”
| Gary | Jessieville, AR |
2021-01-28
How do you feel about making suggestions to us?
“All staff are so kind and helpful, thank you!”
| James | Jackson Center, OH |
2021-01-22
How do you feel about our customer service?
“Docketly seems very responsive, helpful and friendly.”
| Clinton | Liberty, MO |
2021-01-12
Is our website easy to use?
“Very intuitive and pleasant display.”
| Matthew | Sarasota, FL |
2020-11-06
Would you recommend Docketly to a colleague, firm or client?
“It is a fantastic way to augment business or fill up a spare day. I thoroughly enjoy visiting counties that I have never been to.”
| Derrick | Fort Worth, TX |
2020-07-13
Would you recommend Docketly to a colleague, firm or client?
“Because you are 10 STARS for customer service and attorney support.”
| Hillarey | West Palm Beach, FL |
2020-06-05
Would you recommend Docketly to a colleague, firm or client?
“Docketly is an amazing resource to pick up valuable work, stay sharp, supplement my law practice, and get face time with courts and judges in counties I don't normally practice in. And an amazing staff makes it extremely efficient and enjoyable!”
| James | Jackson Center, OH |
2020-04-03
How do you feel about our customer service?
“Responsive in a very timely manner.”
| Molly | Canonsburg, PA |
2019-11-04
Is our website easy to use?
“I have been contacted by several other local counsel companies and declined to sign with them specifically because their website was not user friendly. Docketly's website is excellent! It's easy to use, the attachments download quickly, there are no broken links, and everything is available from the Attorney Home page. Thank you for making this process a pleasure!”
| Abigail | West Frankfort, IL |
2019-10-31
How do you feel about our customer service?
“Customer service is not hard to reach and they answer my questions directly.”
| Andoe | Albuquerque, NM |
2019-10-31
Is our website easy to use?
“Amazingly user friendly. Docketly is a class act. I REALLY appreciate the way you respect lawyers.”
| Roland | Plano, TX |
2019-10-24
Does Docketly make hearing coverage better?
“Docketly works well!!!”
| Audrey | Greenville, SC |
2019-08-02
Does Docketly make hearing coverage better?
“very convenient and organized”
| James | Miami, FL |
2019-08-01
Is our website easy to use?
“It is very easy for those of us who are budding computer geniuses like myself.
Thank you,”
| Jeri | Olympia, WA |
2019-07-31
Does Docketly make hearing coverage better?
“The email and text message notices are great! These make it convenient to know when there is a hearing available for coverage without going to the website.”
| Tamiko | Opelousas, LA |
2019-07-31
How do you feel about our customer service?
“You are always so very kind and supportive when I call with questions. It is appreciated.”
| Jeri | Olympia, WA |
2019-07-30
How do you feel about our staff contacting you?
“It’s all good!”
| John | Patton, PA |
2019-07-25
What do you think of our invoice/payment process?
“Your document formatting and overall user interface is very smooth and user firendly!”
| Joseph | Tucker, GA |
2019-07-25
How do you feel about our staff contacting you?
“They can call anytime. I'll call them if and when I can't figure out the compensation/points/rate protocol.”
| David | Oak Ridge, TN |
2019-07-24
Is our website easy to use?
“Its a well laid out site, very user friendly.”
| Jessica | Stuart, FL |
2019-07-16
Does Docketly make hearing coverage better?
“The minions follow-up and are helpful especially if I have to talk to personnel personally.”
| Karen L. | Fresno, CA |
2019-06-21
Does Docketly make hearing coverage better?
“All contact I have had has been positive ! It’s nice to work with upbeat people. Keep up the good work !”
| Louis | Montross, VA |
2019-06-20
How do you feel about our customer service?
“My questions get answered promptly. The conversation is professional and pleasant. I trust what you say.”
| Cheryl | Dallas, TX |
2019-06-19
Do you find our Handbook helpful?
“The handbook is very clear making it easy to provide the best possible service.”
| Kathleen | Pompano Beach, FL |
2019-06-18
How do you feel about our customer service?
“Always helpful, I am very appreciative of all they do.”
| Jose | Austin, TX |
2019-06-17
How do you feel about our customer service?
“Your app is the Bomb!”
| Kathleen | Pompano Beach, FL |
2019-06-07
How do you feel about our staff contacting you?
“The representatives are so kind and understanding at Docketly! I really appreciate their professionalism and Understanding. Nicole was prompt to response and assured me that everything would be ok, even upon being frustrated. She made me calm. Thanks so much Docketly!!! you guys Rock!”
| LaKeisha | Stockbridge, GA |
2019-05-23
Does Docketly make hearing coverage better?
“Everything is very organized and tracks on schedule. If a problem arises, Docketly addresses the problem usually on the same day.”
| Margurit | Nampa, ID |
2019-05-22
How do you feel about our staff contacting you?
“Everyone I have spoken to is pleasant and professional. Also, everyone has been very helpful. Thank you all.”
| Donald | Fort Lauderdale, FL |
2019-05-21
How do you feel about our staff contacting you?
“Over the months we have forged a pleasant and professional working relationship. I feel that the Docketly "minions" are on my team. My team. My success depends upon my relationship with the team. I am grateful to work with the Docketly staff. It is a blessing.”
| Cheryl | Dallas, TX |
2019-05-17
Is our website easy to use?
“Laid out well. Uses the right terminology.”
| Raymond | Fort Worth, TX |
2019-03-01
Would you recommend Docketly to a colleague, firm or client?
“Well-run - value for client and opportunity to improve attorney's bottom line.”
| Cynthia | Plano, TX |
2019-01-16
Would you recommend Docketly to a colleague, firm or client?
“Your firm is the best in appearance work!”
| Diane | Naples, FL |
2019-01-16
Would you recommend Docketly to a colleague, firm or client?
“Easy to use website and app. Friendly staff, always kind and easy to work with.”
| Angela | Lexington, KY |
2018-09-28
How do you feel about our staff contacting you?
“Staff is extremely professional, helpful, supportive, and courteous.”
| Bernard | Gainesville, FL |
2018-07-30
How do you feel about our staff contacting you?
“Everybody is really nice and friendly.”
| Amy | Tyler, TX |
2018-07-26
How do you feel about our staff contacting you?
“Doing great! I like your attorney interface better than any of the other four coverage forwarders I work with. Great website, great app.”
| John | Gainesville, FL |
2018-07-12
How do you feel about our staff contacting you?
“Staff is always very helpful”
| Karen | Norman, OK |
2018-06-26
Is our website easy to use?
“yes. the easiest.”
| Jeffrey | Indianapolis, IN |
2018-06-18
Is our website easy to use?
“The website is extremely user-friendly! The calendar feature helps keep my schedule organized and also lets me know what reports are still due.”
| Todd | Terre Haute, IL |
2018-06-14
Does Docketly make hearing coverage better?
“The documents were easy to download and the instructions clear.”
| Skye | Cordell, OK |
2018-02-07
Does Docketly make hearing coverage better?
“Efficient email communications and good website.”
| Mark | Palm Springs, CA |
2018-02-07
Does Docketly make hearing coverage better?
“It provides all the documents needed to effectively mediate and dispose of the matter. It also provides the appearance attorney with a contact person's name and phone number to approve all negotiation efforts entered into by the attorney appearing at the hearing. I'm also thankful that I am able to download the documents to my portable electronic device. Docketly makes appearing at the hearings very smooth. I couldn't ask for another contract position with such fluidity in its process! Thank you for the opportunity to serve as a trusted, appearance attorney.”
| Kedra | Atlanta, GA |
2018-02-07
How do you feel about our staff contacting you?
“The staff is always polite and helpful. I have worked with other similar services in the past and no longer do simply because the staff were annoying and inconsiderate. They would send text messages at 11:30pm and 6am, on things that I had already indicated I was unavailable. Docketly is easy to work with and respectful of my time.”
| Jennifer | Watseka, IL |
2018-02-07
Does Docketly make hearing coverage better?
“It is just an extremely efficient process.”
| David | Jackson, MS |
2018-02-06
Does Docketly make hearing coverage better?
“Docketly is so organized and provides all the necessary documentation for hearings.”
| Sheila | McMinnville, TN |
2018-01-09
Does Docketly make hearing coverage better?
“Honestly, out of all the companies I have dealt with that handle this sort of work, your company is BY FAR THE BEST. Keep up the good work!”
| Bryant | Highland, IL |
2018-01-08
How is our customer service?
“Love the website and customer service is always prompt, professional and helpful.”
| Glennis | Flemingsburg, KY |
2017-12-07
How do you feel about our customer service?
“All of my questions are responded to quickly and well. Keep up the great work!”
| Jerry | Lawrenceburg, IN |
2017-11-28
Does Docketly make hearing coverage better?
“We get paid faster than other appearance counsel services!”
| Steven | Baton Rouge, LA |
2017-11-15
How do you feel about our customer service?
“When I have questions the team does its best to answer them.”
| Angela | Lexington, KY |
2017-11-15
How do you feel about our customer service?
“A pleasure to deal with!”
| Gina | Longmeadow, MA |
2017-11-15
How do you feel about our customer service?
“Well designed "dashboard."”
| James | Emporia, KS |
2017-11-10
How do you feel about our customer service?
“I think you all do a great job! Communication is easy and efficient!”
| Dale | Cape Girardeau, MO |
2017-10-20
Does Docketly make hearing coverage better?
“Helps community of Attorneys locally and allows us to help each other out when needed or just allows us to find work and income when searching for more permanent employment after moving, a career change, needing additional side income, etc.”
| Mary | Pensacola, FL |
2017-10-11
How do you feel about our customer service?
“You guys answer timely and your answer is clear and concise.”
| Michael | Saint Louis, MO |
2017-09-18
Would you recommend Docketly to a colleague, firm or client?
“I really like working for Local Counsel. It's a good way to make some extra money.”
| Faye | Manassas, VA |
2017-09-15
Would you recommend Docketly to a colleague, firm or client?
“Efficient and professional.”
| Byron | El Paso, TX |
2017-08-04
Is our website easy to use?
“This is a wonderful website. I find it extremely easy to use.”
| Saundra 'Sam' | Seguin, TX |
2017-05-31
Does Docketly make hearing coverage better?
“Crowdsourcing for simple hearings allows for better attendance and fewer adjournments, keeping judicial calendars moving, and therefore judges happier.”
| Charles | Sewell, NJ |
2017-05-04
Does Docketly make hearing coverage better?
“Overall, my experience with Docketly has been excellent in terms of opportunity and execution of the hearing coverage platform. Customer service reps have been great about alerting me to hearing opportunities, and fast followup on tickets. Thanks!”
| Christopher | Staunton, VA |
2017-04-26
Does Docketly make hearing coverage better?
“THE WHOLE PROCESS IS WELL THOUGHT OUT! THE WEB SITE IS MOBILE FRIENDLY! THE EASE OF REPORTING IS SUPERIOR! THE ACCESS TO OLDER CASES IS EXCELLENT! THE ACCESS TO "INCOME" RECORDS IS WONDERFUL!”
| James A. | London, KY |
2017-04-20
Does Docketly make hearing coverage better?
“Docketly has been a lifesaver!”
| Beth | Frankfort, KY |
2017-04-13
Does Docketly make hearing coverage better?
“Your website, your response time, your professionalism. No comparison to the competition.”
| Megan | Kyle, TX |
2017-04-12
What do you think of our mobile app?
“It provides another level of convenience. It allows me to accept an appearance that I may have missed on account of being away from the computer.”
| Margot | Olathe, KS |
2017-04-04
Does Docketly make hearing coverage better?
“The website is great and if I have a question, I have always been able to get a response.”
| Elizabeth | San Diego, CA |
2017-04-04
What do you think of our mobile app?
“Fabulous. You are *light years* ahead of the competition.”
| J. K. | Austin, TX |
2017-02-22
Does Docketly make hearing coverage better?
“Yes. You folks are extremely professional and and it has been very nice addition and supplement to my private practice. Great job! Jeffrey Hunter, Esq”
| Jeffrey | Columbus, OH |
2017-02-21
Is our website easy to use?
“Great staff, always helpful, convenient software.”
| Katerina | Casselberry, FL |
2017-02-20
What do you think of our mobile app?
“I love to use the mobile app to upload results. With the document camera, it can happen directly after the hearing without having to have to get to a scanner and a computer. It makes appearing for Docketly extremely efficient.”
| Jack | Lake Mary, FL |
2017-02-16
How do you like our compliance center and audit functions?
“I was asked to pull items for an audit and was so grateful your system was as user friendly as it is.”
| Paula | Albany, NY |
2017-01-06
Would you recommend Docketly to a colleague, firm or client?
“the system and processes are much, much better than the competitiors Attys on Demand and MyMotionCalendar. there is no comparison”
| Jason | Brentwood, TN |
2017-01-05
How is our customer service?
“Any time I have had to ask for anything or any help I have ALWAYS been given the best most helpful responses. I have always experienced a faster than expected response time and am very comfortable asking any questions I may have because I know I will receive the correct answer.”
| Paula | Albany, NY |
2017-01-04
Would you recommend Docketly to a colleague, firm or client?
“For those needing coverage, good way to arrange it.
For those looking for income, good way to get it.”
| Ronald Scott | Delray Beach, FL |
2016-08-10
How do you feel about our staff contacting you?
“Docketly is the best. The best interface. The best website. The best staff, who go to work, to make the best experience for clients and counsel.”
| J. K. | Austin, TX |
2016-07-15
How is our customer service?
“Every time I need help or have a question, without fail.......Your team rocks it not only with fast and efficient service but I can feel the care and concern they put into the efforts they make for me....through the chat system. They are so knowledgeable and so helpful. I know I can count on this service to meet our needs and that makes my life as a legal assistant so much easier. Thank you, thank you, thank you for all you do.”
| Shannon | Columbia, MO |
2016-07-01
How is our customer service?
“Great service and communication. Always a pleasure to deal with.”
| David | Accomac, VA |
2016-06-21
How is our customer service?
“You guys are awesome and I like the fact that the attorneys that you use treat our cases as if they were their own! Thanks for the excellent work!”
| Shannon | Little Rock, AR |
2016-06-09
Would you recommend Docketly to a colleague, firm or client?
“b/c you guys rock! you send tons of work at fair prices and are marketing geniuses.”
| Jon | Jeffersonville, IN |
2016-04-22
Would you recommend Docketly to a colleague, firm or client?
“Great opportunities to earn some extra income, coupled with a great hearing notification system”
| Fabio | Perkasie, PA |
2015-12-16
How is our customer service?
“Communication is always fast and efficient.”
| Richard D. | Tompkinsville, KY |
2015-12-14
How is our customer service?
“EVERYONE is willing to help and accommodate at virtually any time of the day (or night)! This is refreshing.”
| James A. | London, KY |
2015-12-09
How is our customer service?
“Love the website and very helpful staff”
| Glennis | Flemingsburg, KY |
2015-12-04
How is our customer service?
“So easy to view, review and select hearings I want to cover and I always get paid - which is nice.”
| Henry | Galena, MO |
2015-12-03
Are you satisfied with the quality of the hearing reports?
“I am very satisfied. I love it that your attorneys always return a copy of the pleading with their report!”
| Shannon | Little Rock, AR |
2015-11-19
Is our website easy to use?
“Yes! I love it! It is so user friendly. I also love the fact that you guys have the discount calculator which helps out tremendously!”
| Shannon | Little Rock, AR |
2015-11-19